Are you a personable and proactive person with excellent interpersonal skills, who would love the opportunity thrive in a customer service and telesales career? A fantastic opportunity has arisen to join our well-established and growing team in a dynamic and varied role.
Who will I be working with?
Platts Agriculture Ltd is a market-leading UK manufacturer and supplier of quality products for the agricultural industry. Established for over 50 years, our family-owned business supplies thousands of farmers throughout the UK and Ireland, with bedding and cubicle conditioner products, dairy consumables and more. You’ll be part of an employee focused company that truly believes the whole team plays a key role in the business’ success, and each team member is actively encouraged and supported to develop and progress their skills and reach their full potential.
What will the role of Telesales Executive entail?
Working as part of an experienced professional team, as a Telesales Executive, your responsibilities and duties to include:
Inbound and outbound sales: Understanding customer and prospects’ requirements, and recommending suitable products from our range. Upselling and cross-selling.
Account management: providing the highest standards of professional customer service and building a rapport with our customers to develop repeat custom.
Proactively identifying potential key accounts: through fact finding and opening conversations, ensuring the database remains up-to-date at all times to fuel our marketing activity, and communicating this with our wider teams.
Processing orders and related order administration, maintaining accurate database records.
What we’re looking for:
Positive and friendly attitude: An excellent telephone manner, and ability to open up conversations.
Excellent listening skills: A willingness to learn and develop new skills and gain fluency in industry specific knowledge.
A positive and “can do” approach to a challenge.
IT Literacy: Our digital systems are at the core of our sales and marketing processes, amplifying your success.
Previous office based customer service, sales or administration experience would be advantageous, although not essential as full training will be provided.
What we can offer:
Fulfilling Role: Make a significant difference in the business and for our customers’ businesses.
Benefit from our monthly health and wellbeing initiative, as well as 28 days holidays per annum.
Salary: £26,520 per year, plus bonus scheme.
Hours of Work: Monday to Friday, 8.30am to 5pm – 42.5 hours with paid break.
Contract Type: Permanent
Location: Parkleigh Offices, Llay Industrial Estate North, Llay, Wrexham, LL12 0PJ.
How do I apply?
If you’re interested in a long-term career, where you can develop your skills and be part of a forward-thinking organisation- send your CV and covering letter, or email to careers@plattsagriculture.co.uk.
