Covid-19 - Business Update

The current novel coronavirus (COVID-19) outbreak presents a significant global challenge. We have revised our business continuity procedures. We understand our customers rely on Platts to deliver our quality products alongside a reliable service, and keep your businesses running efficiently.

 

What this means for you…

We want to reassure all our customers that we remain open and fully operational and are continuing to be able to provide you with a ‘business as usual’ service to meet your animal bedding and cubicle conditioner requirements.

We understand our customers rely on Platts to deliver our quality products alongside a reliable service, and keep your businesses running efficiently. We are experiencing high volumes of orders, so please do order and take delivery of your Winter requirements at your earliest convenience, to avoid disappointment or longer-than-usual wait times, should the situation escalate -and raw materials become less available within the marketplace.

 

‘Platts People’ Welfare

All our staff have been provided with masks and sanitiser and are receiving regular communication updates regarding Covid-19. Our offices and premises continue to be cleaned regularly and we have provided additional cleaning materials. We have revised our business continuity procedures, to consider remote working options where possible.

Non-essential visitors to our office will not be admitted- and customers collecting from site will be required to follow procedures to protect our workforce.

If you are affected by symptoms– please do avoid contact with our drivers on delivery- and make them aware of any instructions via telephone when they call on route. Please refrain from coming to our offices/site to collect if you believe you’re a risk. We appreciate your cooperation at this time.

Next Steps

We will continue to monitor and respond appropriately to updates from the Government, Public Health Wales and other sources.  We wish you well during this challenging time and are here to support you and your business.

Please contact us if you have any specific questions on 01978 854666 or email sales@plattsanimalbedding.co.uk. Alternatively, use the form below and one of our team will be in touch shortly.