We have formalised our existing practices and implemented the SQMAS (Supplier Quality Management Audit Scheme) Quality Management System thus demonstrating our aim to achieve excellence in all activities. To do this we have undertaken a review of our business risks and have put systems in place to manage and control these risks through a programme of monitoring and action.
We commit to complying with the requirements of our Quality Management System and applicable legal obligations, to ensure business sustainability, quality performance and customer satisfaction. Implementing and maintaining our QMS helps to ensure consistency and control of our business, and specifically, to ensure consistency when meeting the requirements of our customer.
We shall ensure that an effective infrastructure will be maintained and staff sufficiently trained and competent to perform tasks in a manner which upholds our commitment to a high-quality service to our customers and suppliers.
This policy acts as a framework for our separately documented objectives and targets. We shall monitor and measure the effectiveness of our efforts and make changes, when required, to ensure we remain focused on continual improvement.
This policy will be made available and communicated and understood by all relevant parties.